World's Trusted Tourism Staff Outsourcing Provider in Vietnam

Make a difference to your business with our expert team and state of the art facilities. Benefit from our 24/7 operations and global expertise.

We help businesses of all sizes in providing hospitality, travel, and tourism companies with access to bespoke staffing solutions that save 70% Employment Costs and improve efficiencies while continuing to deliver exceptional services for tourists, guests, and customers.

Discover How

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Save your time to using SoftLand

Explore Your Team

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Digital Whiteboard

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Design To Development

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World's Trusted Tourism Staff Outsourcing Provider in Vietnam

Make a difference to your business with our expert team and robust infrastructure. Benefit from our 24/7 operations global expertise.

We help businesses of all size is providing hospitality and tourism companies with access to bespoke staffing solutions that save 70% Employment Costs and improve efficiencies while continuing to deliver exceptional service for tourists, guests, and customers.

Discover How

Why Outsourcing could be right
for your business

Your company can form better customer relationships, run the business in different time zones, deliver a non-stop service, and save 70% Employment Costs.

Increase revenue with 24/7 Call Centre reservation

Call Centre Reservation works around-the-clock to help you boost your top-line revenue and bottom-line efficiencies through cross-selling, up-selling, direct bookings, performance-based.

Reduce operational cost

In addition to labour cost savings from outsourced staff resources, further savings are achieved though reduced requirements for office space, infrastructure, recruitment, trainings, and materials.

Scalability

Outsourcing can help businesses react to changing market dynamics, providing dedicated, cost-effective teams within a short time frame.

Have scalable resources to grow your business quicker with an immediate increased workforce capacity to support your business growth (or reduce on demand).

Increase brand loyalty

Highly trained staff, backed by a management team with years of experience, will give your customers the type of service that keeps them coming back and will leave your customers feeling cared for and appreciated.

Increase Efficiency & Quality

When you outsource 24/7 reservation, you get the assurance that incoming calls, replying to email queries, managing online reservations from prospects will not go unanswered; no matter what time of the day or which day of the week.

You can focus on innovating products and services that create memorable experiences for your new and existing tourists, guests, and customers.

Continuity and Risk management

Reduce risk and allow the company to keep operating while the manager is unavailable. It also gives you time to hire a new assistant without rushing the decision because the office is understaffed.

Free from compliance hassle and legal complications as we will take care of all employee payrolls, insurances, taxes, benefits and the ever-changing employment laws and regulations.

It's time to step up for your business growth and,

TAKE ACTION

What you can expect from us

Industry

With over 20 years of experience in the Travel, Hospitality and Tourism Industry, we understand the importance of your business handling reservations, sales, guest relations and guest experience.

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Infrastructure

We have several hundreds of travel and tourism specialists in both Hanoi and Ho Chi Minh City. Our offices are modern themed with state-of-the-art infrastructure and high-end equipment.

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Professionalism

We provide qualified, highly-trained and experienced travel, hospitality and tourism staff, and great methodologies that can handle business activities in the most efficient way.

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Scalability

We give you the freedom to customise your team and when you want to scale. You can choose to start with 1 or 2 staff or quickly build an entire team of 20-50 professionals

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Security

We take security compliance very seriously with extensive physical and data security measures as standard, including efficient Cyber Security preventive controls.

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01

Sign Up

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02

Create Profile

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Enjoy the app

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Seamlessly Communicate

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Gather Feedback

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Review From Our Users

Excellent App!

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Image Jean Doe, — App User

This App is easy to use!

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Image Johan Smith, — App User

Awesome functionality!

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Image Jean Thunberg, — App User

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